Contact

Last updated: October 3, 2026

One person reads and answers every message, usually within a couple of days.

Good things to ask about

Bugs — what broke, what you expected, which device and browser.
Privacy — see the privacy page first; it is genuinely complete.
Classroom or family use — it is free for both, just say how many kids.
Feature ideas — they get read and some of them get built.
Security problems — please report those directly, not in the open.

What we cannot do

There is no support chat, no phone number, and no account help desk. Sunverse is free, so it is run by one person in spare hours. That also means no response guarantee.

Please do not send

Do not email your child’s name, school, address, or any photos. Sunverse never asks for them and we do not need them. There is no support portal that accepts personal data.